Reference

Privacy Policy for Your Account

Live Casino, Ganesha Gold, E-Sports Arena and QRIS wallet actions all create privacy signals, so we explain what we collect before you open your account.

DANA record contextOVO status checksGoPay wallet logsQRIS payment references

Browse Lobby Read FAQ

How We Treat Indonesia Data

7mmbet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Clear account control starts with knowing what sits behind your profile. When you create an account, confirm your phone number, open Live Casino, or use DANA, OVO, GoPay or QRIS, we keep the data needed to run login checks, wallet status, fraud screening, service replies and

1
legal record keeping. We do not ask for your wallet app PIN, and we do not store card numbers from outside payment apps. Where access or eligibility is discussed, it depends on local law and is available only where local law permits. You can ask us
2
to correct profile details, check stored device sessions, or close an account path, and we will verify the request against your registered phone or email before making changes.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Reach Us About Privacy Requests

A privacy question should not send you through a generic queue. We route account-data requests through live chat, WhatsApp and email, then match the request to your registered phone, email and recent login record. For your safety, our team will not change profile data from a new contact point until ownership is checked.

Team online

Live chat

Use live chat from 09:00 to 23:00 WIB when you need a quick privacy check, such as active device sessions or a cookie question. We may ask you to confirm your registered phone before account data is discussed.

Message our WhatsApp support line for privacy requests tied to DANA, OVO, GoPay or QRIS records. Send only your account ID and request topic; our agent will never ask for your wallet PIN.

Email

Email is better for correction or deletion requests because it leaves a clear record. Write from your registered address, include your account ID, and tell us which profile, payment reference or device record needs checking.

ACCOUNT CARE

What This Policy Covers

Privacy on 7mmbet is handled around real account actions: registration, login, wallet movement, game access and service contact.

Account data

We collect details you submit during account setup, such as phone number, email, username and verification status. These details let us identify your profile before making wallet, password or privacy changes.

Payment records

For DANA, OVO, GoPay and QRIS, we record the rail used, amount status, time stamp and account match result. We do not need your app PIN to process a privacy request.

Cookies

Cookies help us remember your session, language choice and security state. You can clear them in your browser settings, but doing so may require a fresh login and another device check.

Device controls

Go to Account > Security > Devices to see recent logins and end a session you do not recognise. If a login looks unusual, contact us before changing wallet or profile settings.

Retention periods

We keep account and payment records for as long as needed for service, dispute handling, security checks and legal duties. When a record is no longer needed, we remove or anonymise it where practical.

Change requests

You can ask us to correct profile data, restrict certain contact messages or close an account record. We verify each request against registered details so another person cannot alter your data.

Privacy Questions Before You Join

These answers cover the privacy points we get asked about most often before you open an account or contact support. They focus on your account data, wallet references, cookies, device logs and the steps we use to confirm that a request really comes from you.

We collect the details you enter, such as phone number, email, username and verification status. We also record login time, device signal and account actions needed to protect access and respond to your privacy requests.

No. We store payment references such as rail name, time stamp, status and account matching result. Your DANA, OVO, GoPay or QRIS app PIN stays with the payment app and should never be shared with us.

Open Account > Security > Devices after login. You can view recent sessions and end one you do not recognise. If anything looks wrong, contact live chat before changing wallet settings or profile details.

Yes. Send the request from your registered email or verified WhatsApp contact and explain which detail is wrong. We may ask for account ID and recent login checks before updating your profile record.

We keep records while they are needed for account service, security checks, dispute handling and legal duties. When a record is no longer needed, we remove it or make it anonymous where practical.

Cookies may remember session state, language choice and security settings. Game choices can appear in account activity records, but cookies are mainly used so your login and device checks work correctly.

Email us from your registered address with your account ID and the record you want reviewed for deletion. We verify ownership first, then explain what can be removed and what must be kept for legal reasons.

Privacy Policy for Your Account

Reach Us About Privacy Requests

Live chat

WhatsApp

Email

What This Policy Covers

Account data

Payment records

Cookies

Device controls

Retention periods

Change requests

Privacy Questions Before You Join

01 What personal data do you collect when I open an account?

02 Do you store my DANA, OVO, GoPay or QRIS PIN?

03 How can I see which devices have used my account?

04 Can I ask you to correct my account data?

05 How long do you keep my account and payment records?

06 Do cookies track my game choices like Live Casino or Crash Games?

07 Who should I contact for a privacy deletion request?

Related Pages